Box | Intelligent Content Management Platform

Content, reimagined

Secure, intelligent content management for every workflow in the enterprise

All your content. Any AI agent.

Your enterprise unstructured data — or content — is your most valuable asset. Everything from financial documents to campaign videos holds powerful context that can transform your business. Yet that content is spread across fragmented silos, manual processes, and unsecured AI tools, making it impossible for teams and AI agents to securely access and act on it. Box enables you to connect your company’s unique knowledge to agents, models, and tools with a single, secure, governed filesystem that automates complex processes and drives real business outcomes.

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Secure your content in the AI-first era

Safeguard sensitive content with intelligent, multi-layered security that detects and contains threats in real time. Get deep learning-based malware detection, alerts about unusual activity and anomalous downloads, plus automated classification and granular access controls that protect your data at scale. Meet requirements like GDPR, HIPAA, and FINRA with built-in compliance tools.

Learn how to protect and govern your content

Drive AI-powered collaboration with anyone, anywhere

Don’t sacrifice AI-powered productivity for enhanced security. With Box, you get both. Create, iterate, edit, and share files with anyone (including external parties), anywhere, on any device — while keeping sensitive data secure. Rest assured knowing your content stays protected wherever it goes, and your users get to work how they want with an intuitive experience and collaboration capabilities like co-editing, whiteboarding, and shared workspaces.

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Automate content workflows with AI agents

Optimize mission-critical processes, like onboarding and contracts management, with agentic automation. Box Automate orchestrates intelligent, multi-step processes across teams, enterprise systems, and native AI agents, all grounded in enterprise-grade security and permissions. Generate documents and forms, streamline complex routing, easily extract metadata, and route approvals for e-signatures without ever leaving Box.

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Accelerate knowledge work

Transform how your employees work with AI. Box connects leading third party agents to your enterprise content, turning a single prompt into end-to-end execution. With the Box Agent, your employees get instant, grounded answers and summaries from your unique content, so every interaction stays protected.

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Build on one secure platform

Box APIs, SDKs, the Box MCP server, and the Box CLI equip you with infinite ways to interact with Box as a headless platform. Build custom applications and experiences like content portals on top of Box, and interact with core capabilities programmatically. Ground third party AI agents, from Claude to ChatGPT, Copilot, and more, in your trusted content through one governed security model — without having to build and maintain capabilities.

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Enterprise content without limits

Box is a modern enterprise content management platform built to manage, secure, organize, and activate content at massive scale. With a scalable filesystem supporting billions of files in a single enterprise, advanced enterprise content search, flexible metadata, governance, records management, and robust security and compliance, Box gives organizations control across the full content lifecycle. Teams can collaborate seamlessly, automate content-centric workflows, and use AI agents to find answers, extract insights, and take action on enterprise content — all on one secure, intelligent platform.

Reimagine legacy ECM with Box

Transform your business with Box

Secure collaboration

Create, edit, and share files securely with teams, agencies, and clients.

Knowledge management

Centralize internal HR policies, product resources, and customer knowledge with one source of truth.

Contract management

From commercial sales contracts to NDAs and vendor agreements, automate the full contract lifecycle — faster.

Transactional content management

Automate and process invoices, banking, and onboarding transactions securely from one place.

Digital asset management

Manage brand assets and guidelines while orchestrating creative approval processes.

Case content management

Streamline insurance claims, RFPs, and legal case intake, keeping every case file organized and accessible.

Compliant document management

Keep policies and procedures, quality and SOP management, and technical documentation compliant and audit-ready.

Archive and records management

Retain and govern employee, legal, and financial records with confidence.

See Box across industries

Banking

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Life sciences

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State and local government

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Small business

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Federal government

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Law firms

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Media & entertainment

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Technology

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Creates real-estate sales assets 9x quicker by leveraging custom apps with best-of-breed integrations, enabling faster workflows for 93K employees.

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Leverages one intelligent platform and Box APIs to speed up critical processes such as claims management and credit card disputes from weeks to hours

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Powers secure document management while saving $10M in IT costs by migrating 18M files to the cloud and eliminating all legacy servers

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FAQ

What is intelligent content management?

Intelligent Content Management is a category of enterprise software led by Box, which serves as the leading platform that securely connects your organization’s unique content to AI models and agents to drive smarter workflows and trusted business outcomes, all within one governed, AI-powered file system.

Which AI models does Box support (Claude, ChatGPT, Copilot)?

Box is model-agnostic. You’re never locked into one vendor. Box AI natively integrates OpenAI (ChatGPT), Anthropic (Claude), Google Gemini, and xAI Grok models directly in the platform (“Choose Your Own Model”). For external tools, the Box MCP server gives agents and tools like Claude, ChatGPT, Microsoft Copilot Studio, LangChain, and Salesforce Agentforce instant, secure access to Box content via OAuth — no custom integrations or file movement required.

How does Box secure AI agents?

Box governs AI agents at the content layer, not just the network or identity layer. Every agent action (read, write, move, share, extract) automatically inherits existing Box permissions, classification labels, retention policies, and audit trails, so agents can only touch content a user is authorized to see. Box’s agent security includes logging of prompt injection for Box AI and extends Box Shield security to control what classified content external agents can read, not just what they can download. Content is never used to train external models.

Does Box support HIPAA/FINRA/GxP/GDPR/CCPA compliance?

Yes. Box’s features and available configurations built into the platform support compliance with certifications including HIPAA, FINRA, GDPR, CCPA, SOC 1/2/3, ISO 27001, GxP (including FDA 21 CFR Part 11 e-signatures via Box Sign for Life Sciences), PCI-DSS, and FedRAMP — powering regulated workflows across financial services, healthcare, life sciences, and government.