Knowledge Center | Box
How enterprise content becomes trusted AI knowledge
In a recent post, we talked about enterprise knowledge bases becoming core infrastructure for AI agents. The short version: Agents need a trusted knowledge layer that’s shared, permission-aware, versioned, reviewable, and owned by the teams closest to the work.
The compounding problem: How the Box Agent meets the growing challenge of enterprise content
If AI isn’t solving your unstructured data problem, it might be making it worse. Every AI-generated summary, report, or document adds to the pile — compounding the sprawl faster than any team can manage it.
Pilot programs: Pressure-testing AI big bets in advance
In this series we’re following one of Box’s “hero agents” — an Intelligent Prospecting Agent that streamlines messaging for Sales.
Inside the Ideation engine powering Box’s big bets
Big bets start small. A simple idea to organize messaging for outreach. The solution to a friction point in vendor onboarding. A concept for scaling customer service. In the crucial Ideation phase of AI transformation, raw ideas like these are forged into working prototypes.
A COO’s perspective: Stages we passed through, lessons we learned
Becoming an AI-first company doesn’t happen overnight. For most of us, the journey has just begun. Even AI natives with no legacy tech stack or processes need to be purposeful in how they build and operate in this new world.
AI-First Transformation: Box's Principles, Strategy, and Execution Framework
Box CEO Aaron Levie has been vocal about the magnitude of the transformation underway in business today: "With AI, there's not going to be any going back to the way things used to be and how we work. It's just not possible because the efficiency gain between the company that uses AI versus the one that doesn't is just too insurmountable to try and make up for if you're not using these technologies."
From 100 Agents to Strategic Big Bets: How Box Found Focus in AI Deployment
Only 5% of AI pilots succeed. At Box, we’re learning how to beat those odds.
Introducing Box Shield Pro: Agentic AI for frictionless content security
The challenges of content security are consistent companions to productivity and collaboration solutions. Organizations have to balance facilitating and empowering users with keeping sensitive content in only the right hands.
Agentic process automation: The complete guide
As enterprise workloads grow, your team needs smarter ways to manage repetitive operations and complex content-driven projects.
Box expands MCP Apps to ChatGPT, M365 Copilot, and Glean
We’re excited to announce the expansion of MCP Apps within the Box MCP server to a broader ecosystem of AI agents, including ChatGPT, Microsoft 365 Copilot, and Glean Assistant, joining our existing support for Anthropic’s Claude.
The scaling issue with multi-agent productivity: Your content
The promise of AI agents is not that different from any other wave of enterprise technology: more speed, more leverage, more output from the same teams.
Aaron Levie and Rao Surapaneni of Google on governance security and the agent era
At the Box Content+AI Summit in San Francisco earlier this month, Box CEO Aaron Levie sat down with Rao Surapaneni, VP and GM of Business Applications at Google Cloud, to get his perspective on how companies are navigating the transition to AI-first business processes.
Top SDK benefits for developers and businesses
Building a robust tech stack requires careful planning and the right tools to address your company’s unique needs.
What are multi-agent systems?
Multi-agent systems (MAS) are groups of specialized components that work together to solve problems a single AI agent can’t manage as effectively.
What is a content repository?
A content repository is a centralized system where you store, organize, and manage digital files.
What is content API?
A content API is an application programming interface (API) that allows users to retrieve, create, manage, and structure content across different platforms.
What is unstructured data?
Unstructured data is the lifeblood of your business. Discover how to store it securely, manage it efficiently, and turn it into valuable insights.
How to enhance your business strategy with Content + AI?
With the power of Content + AI combined, you can use artificial intelligence (AI) technologies to create, optimize, manage, and analyze different types of digital content.
What is an AI agent?
An AI agent is a type of software that performs tasks independently. For example, it can act as a digital assistant that gathers and analyzes data to answer questions or catch inconsistencies in your documents.
What is cloud automation?
Cloud automation is the use of tools, technologies, and processes to automatically manage cloud-based services.
What is Intelligent Content Management
Intelligent Content Management is a unified, AI-powered approach to managing and securing unstructured data.
What is an API?
An API, or application programming interface, is a set of rules that enables software applications to communicate with each other.
What is digital transformation?
Digital transformation is the integration of long-term technology strategies to improve your business operations and deliver better value to customers.
What is multi-factor authentication (MFA)?
Multi-factor authentication (MFA) is a security method commonly used in cloud services and industries like healthcare and technology to protect sensitive data against unauthorized access.
What is retrieval-augmented generation (RAG)?
Retrieval-augmented generation (RAG) is a technique in natural language processing (NLP) that improves text generation by incorporating data from databases, digital asset libraries, or other knowledge sources.
What is generative AI?
With its ability to learn and replicate complex patterns, this type of artificial intelligence delivers smarter ways to create content.
What is intelligent content?
Intelligent content is digital information structured to be easily discoverable, adaptable, and reusable across different platforms and contexts.
How much is 1TB?
One terabyte (TB) is technically equal to 1,024 gigabytes (GB) or 1,099,511,627,776 bytes. To put it in perspective, imagine a basic laptop with a storage capacity of 256GB
What is encrypted file sharing?
Sharing encrypted files ensures privacy, protects your content from unauthorized access, and allows you to share sensitive information with confidence.
What is file locking?
Whether you seek to prevent simultaneous edits or avoid multiple versions from circulating, locking files makes collaboration more efficient and safer.
What is electronic contract signing?
Electronic contract signing is the process of agreeing to a contract electronically and applying an electronic signature.
What is online backup?
Online backup refers to storing data on remote servers to protect it from loss.
What is a digital watermark?
Learn how digital watermarking works and explore five ways they protect your content.
What is FTP?
Discover the benefits of switching to a cloud-based file-sharing system.
Cloud storage capacity
Securely store and manage all your content in the cloud.
Cloud storage
Securely access all your files from any device, anywhere.
Send large files
Securely send large files such as PDFs, videos, images, and documents.
Cloud Content Management
One place for secure content management, workflow, and collaboration.
File sharing
Securely share any file type and file size outside the firewall.
Project management
Easily centralize your content, share ideas, and collaborate.
File transfer
Securely share files of any size quickly, with anyone, from any device.
Cloud backup
Simple, secure online backup for all your important content.
What is cloud security?
What is Workflow?
The treasures inside your company’s files
Learn about the ways AI transforms how we work with content in this article, created in partnership with the Wall Street Journal.