Cloud Content Management Solutions (CCM) | Box
Cloud content management
Find, organize, edit, share, sign, and classify content with one secure platform
Your content on demand
Drive real results with an intuitive UI and Intelligent Content Management software built for getting work done anytime, anywhere. Classify and find files faster with metadata fields, bookmarking, automated folder structures, and content from all your favorite apps.
Tools to empower every team
Put the wow factor into work with Intelligent Content Management tools that help you brainstorm and collaborate both internally and externally. Secure file requests, live editing in popular apps, and rich note-taking empower teams, customers, partners, and vendors to do their best work.
Explore smarter ways to collaborate
Instant, optimized workflows
Let automation do the heavy lifting for you on repeatable tasks and complex processes. Create workflow triggers in minutes on everything from content reviews to employee onboarding and contract approvals, and get all your documents signed right from Box.
Insights that deliver
Monitor file previews, users, and downloads, and see when and how teams use their content. Easy-to-understand visuals and people-friendly tools help you track trends and empower teams to get more done. That’s the power of cloud content management.
Metadata for faster results
Organize unstructured content in seconds with metadata fields for tagging and labeling files. Metadata empowers you to find what you need, kick off workflows instantly, speed up approvals, and classify your content with ease.
Learn more about digital asset library
Built-in security and compliance
Safeguard your IP with enterprise-grade security and privacy. Flexible retention schedules streamline information governance, while zero-trust controls, smart access controls, and machine learning-based threat detection help you reduce risk.
Explore security and compliance
How leading organizations put Box to work
Digital asset management
Securely store, manage, share, and collaborate on your digital assets from one cloud content management system, so you get more done faster.
Product launches
Collaborate with agencies and vendors while simplifying work, by keeping product and marketing materials in one secure place.
Virtual data room
Create a centralized, secure, and compliant virtual data room for M&A activities, bidding, and contract negotiations.
Secure vendor collaboration
Drive seamless, real-time collaboration with Intelligent Content Management services and keep intellectual property exchanges secure and compliant.
Quality document management
Take charge of controlled documents and quality management, from draft to disposal on policies, SOPs, and WIs with cloud-based content management.
Hear from our customers
Broadcom saves $10M in 5 years
One secure repository gives teams 24/7 access to content and fast-tracks critical workflows.
JLL creates assets 9x faster
JLL empowers 83K workers with a custom real estate app built for client exchanges on Box.
Heidrick & Struggles
Powering executive recruitment with a digital client exchange and a personal touch
Frequently asked questions (FAQs)
What is cloud content?
Cloud content is all the structured and unstructured data you store, access, and share using cloud services.
Today, more and more content is held in cloud content management systems. This enables users and teams to access content and send files more easily, from anywhere and any device, without being restricted by firewalls or access to local servers.
What is the “content” in a content management system?
Content in a content management system refers to all the files and information that power important business processes in your organization.
In a content management system, all kinds of files — Word documents, Excel spreadsheets, PDFs, images, video files, recordings, transcripts — are made accessible so you can edit, collaborate, and send to the right people at the right time.
Why is content so important?
Content is important because the files in any company’s content management system contain valuable information like sales contracts, budget spreadsheets, training videos, sales materials, and customer records. This unstructured data is critically important to your business processes, and it’s also important to keep it secure.
What does content management mean?
Content management means creating, organizing, storing, and sharing digital content in a structured and efficient way. Cloud content management addresses how you manage, protect, govern, and use content to enable workflow within and beyond an organization.
Box gives you a cloud-based content management software equipped with file sharing, storage, secure collaboration tools, access and permission control, and the ability to allow multiple people to work together simultaneously.
What is content management software?
Content management software is a platform that allows you to create, edit, store, and organize digital files in a secure, centralized platform. With Box, you manage documents and digital assets, quickly find what you need, and collaborate with anyone.
Our Intelligent Content Management platform also provides workflow management, version control, analytics, and compliance tools to streamline business processes and maintain governance over sensitive content.
What is an enterprise content management system?
An enterprise content management system is what companies use to store, access, share, and send files related to key business processes. Cloud-based content management systems leverage cloud services, which allow users and teams to access files from anywhere, on any device, without firewalls or access to local servers getting in the way.
What is an example of content management software?
Box is an example of content management software. Specifically, Box is an Intelligent Content Management platform that allows you to store, manage, and collaborate on content securely in the cloud.
Box gives you tools for organizing files with metadata, searching and tagging content, managing workflows, tracking analytics, and enforcing enterprise-grade security and compliance. Teams can co-edit files in real time, connect popular apps, collect e-signatures, apply AI, and control access to sensitive information, all from one content management platform.
What is the main difference between a cloud-based and an on-premise content management software?
The main difference between a cloud-based and an on-premise content management software lies in flexibility and scalability:
- Cloud-based content management software adapts easily to growing content, traffic, and team needs
- Traditional on-prem systems require manual upgrades and extra IT resources
Content management software in the cloud runs on the vendor’s servers, and you can access it over the internet, working from anywhere without managing infrastructure. The provider handles updates, security, storage, and online backups.
While traditional content management platforms limit remote access and slow deployment of new features, cloud-based solutions enable real-time collaboration, secure integration with other business platforms, and faster implementation of AI-powered features, giving you a clear advantage in productivity and data protection.
What core features should content management software have?
Core features and capabilities of content management software should cover everything from organization to collaboration. Box gives you:
- File organization and metadata: Tag and label files for easy retrieval, classification, and workflow automation
- Advanced search and discovery: Quickly find content across folders and apps with search tools and bookmarking
- Cloud collaboration tools: Enable internal and external teams to co-edit files, leave notes, request files, and share assets securely from anywhere
- Analytics and insights: Monitor file usage, user activity, and download trends to track productivity and optimize workflows
- Workflow management system: Automate approvals, routing, and content lifecycle processes
- Security and compliance: Enterprise-grade encryption, zero-trust access controls, flexible retention schedules, and machine learning-based threat detection
- Digital asset management: Organize marketing materials, product assets, and other media in a centralized, organized library
- Integration with other tools: Connect with CRM, marketing platforms, or productivity apps for seamless content management