Box AI Agents

Put your unstructured data to work with AI

Explore now Meet our newest agent

Powering the world's most innovative organizations. See customers

Secure AI agents grounded in your bespoke business context

Enterprise AI requires agents that are secure and connected to business context. Built on the Box platform, Box AI Agents unite the reasoning power of frontier models with your proprietary content. By respecting strict enterprise permissions, they safely automate mission-critical tasks and put your content to work. Get to know each agent, starting with the Box Agent — your home base for reimagining work with AI.

Introducing the new Box Agent

Improve search efficiency

Get contextual answers and actionable insights. Box Agent pulls key facts, dates, and documents across content types while respecting user permissions.

Conduct deep research quickly

Speed up time-to-insights with AI-driven analyses across large volumes of content. Automatically surface key trends and connections and confidently know every query is backed by enterprise-grade security, compliance, and governance.

Ask questions with ease

Skip tedious document reviews. The Box Agent lets you chat directly with your content, SOWs, leases, or thousands of files. Instantly ask questions, summarize terms, compare clauses, and surface risks with the Box Agent powered by OpenAI, Anthropic, and Google within Box.

Automate content creation

Quickly create marketing copy, product briefs, RFP responses, and research proposals. Generate accurate, context-aware content, grounded in your files, without switching tools.

Anatomy of the Box Agent

Powered by the latest models

The Box Agent uses state-of-the-art foundational models from OpenAI, Anthropic, Google, and more to understand, reason, and generate.

Built for a specific goal

The Box Agent is designed for executing on a clear objective, like summarizing a document or identifying legal risk. That way you can ensure you’re accomplishing your goal through targeted output that’s actionable, and relevant to your business.

Follows a thoughtful plan

The Box Agent uses natural language to reason, create multi-step plans, and complete complex work. By leveraging implicit multi-agent orchestration, a single prompt strings together finding files, analyzing data, and creating new deliverables.

Uses capabilities and tools to take action

Apply advanced skills like summarization, Q&A, and content drafting directly within your workflow. The Agent chains together native tools to transform unstructured data into final outcomes, like executive summaries or presentations.

Knows your content securely

Built natively on the Box content layer, the Agent operates with permissions-aware retrieval to ensure outputs are based only on content a user is authorized to access. It inherently maintains all existing security permissions, retention rules, and compliance controls on your content.

Purpose-built agents for key workflows

Smarter security alerts, faster response

The AI Threat Analysis Agent transforms complex security alerts into clear, actionable summaries. It analyzes threat context, explains potential risks, and helps security teams triage faster—reducing manual investigation and enabling quicker decisions to protect your organization's content.

Context-aware content classification, automated

The AI Classification Agent uses intelligent context analysis to automatically classify content based on sensitivity—not just keywords. Define your own classification criteria, and let AI apply labels at scale. Accelerate content protection while reducing administrative overhead across your organization.

Extract key information from your content

The Box AI Extract Agent instantly surfaces key details from contracts, forms, and images directly in Box Preview and Box Apps. Define custom fields and extraction logic to turn unstructured data into structured metadata. Quickly extract key facts, figures and themes from large volumes of content.

Customize your Box AI Agents

Choose from leading models

Empower your business with LLM choice by selecting the best foundational model—such as Gemini, ChatGPT, or Claude—for every task. Box AI provides the flexibility to future-proof your strategy and optimize performance across diverse use cases without vendor lock-in.

Add knowledge

Ground AI in the content that runs your business. Using Box AI Studio, administrators can outfit custom agents with unique instructions and scoped knowledge, like specific files or Box Hubs, to ensure every output is contextually accurate and tailored to your specific workflows.

Test your AI Agent

Experiment and refine with precision in Box AI Studio. Tweak instructions, swap models, and test your custom agents against real enterprise context to discover the optimal configuration for your unique business needs before deploying at scale.

Stay secure with access controls

The Box Agent is secure by design, maintaining existing user permissions, retention rules, and compliance controls on your content by default. Admins maintain granular authority through Box AI Studio, ensuring that agents only access authorized content and that data is never used to train external models.

One context layer. Every AI tool.

Box connects the AI tools your teams rely on to your enterprise content through the Box MCP server, native connectors, or direct integrations. Every response traces back to the source, so your teams always know where the answer came from.

Automate complex RFP responses

Draft high-quality responses by autonomously searching compliance guides and whitepapers to answer 50-page RFPs in minutes.

Review contracts against policy

Act as a first-pass legal review by identifying deviations between vendor MSAs and your company’s standard terms playbooks.

Generate personalized onboarding

Synthesize role-specific handbooks and roadmaps into a structured 30-day schedule for new hires automatically.

Architect multi-channel campaigns

Research competitive trends and then draft interconnected blog posts, social updates, and email sequences in one cohesive session.

Draft technical product manuals

Generate deep-dive technical documentation from sparse engineering notes, ensuring every nuanced requirement is captured and cross-referenced.

Perform deep-dive regulatory audits

Analyze massive policy documents against external state laws to produce a granular gap analysis report with specific remediation steps.

Run a global RFP production desk

Enable a high-volume sales team to generate dozens of deep-dive, bespoke bid responses every day.

Scale real-time asset transcreation

Instantly adapt and rewrite complex marketing assets for 20+ global regions simultaneously, maintaining brand voice and cultural nuance.

Automate continuous compliance ops

Perform a deep reasoning audit on every single contract or financial report uploaded across the global organization in real-time.

See how customers fuel workflows with the Box Agent

A travel company saved 800+ hours of manually processing itineraries by leveraging custom AI Extract Agents.

USAA delivers a smooth onboarding experience. Teams securely manage confidential information, leveraging AI for workflow automation and real-time e-signatures.

Box AI’s Extract Agents transform how Fundwell derives insights from content. Pulling key financial data from statements, tax forms, and investment documents now happens in minutes.

FAQ

General & Capabilities

What is a Box AI Agent and how is it different from a basic chatbot?

Unlike generic chatbots, Box AI Agents are grounded in your enterprise content. They don't just "chat"; they securely search, synthesize, and create new content — like RFPs or project plans — using the specific files you have stored in Box.

Can Box AI Agents search across my entire company's content?

Yes. Through the AI Home experience, you can ask questions or generate content by securely querying all files you have permission to access across your entire Box instance, not just a single folder.

Is my data used to train global AI models?

No. At Box, we maintain a strict "your data is your data" policy. Your content is never used to train third-party models.

What is "Pro Mode" and when should I use it?

Pro Mode is a toggle for tasks requiring deep reasoning. It gives the Agent more "thinking time" to handle complex, multi-step problems—like drafting a technical manual or auditing a contract—and increases the output length significantly.

Which Box plan includes Box Agents?

The default Box Agent is available in our Enterprise Plus (E+) tier. The advanced capabilities, including the Pro Mode toggle, are exclusive to our Enterprise Advanced (EAdv) offering.